Bilyana Andreeva

Thank you!

https://shopify.dev/docs/api/liquid/objects/cart#cart-original_total_price https://shopify.dev/docs/api/liquid/objects/cart#cart-total_price

Thanks for clarifying, but this is exactly the problem. There should be an option to choose whether the Tiered Progress Bar uses the pre-discount or post-discount subtotal. It’s not a best practice - and frankly unheard of in ecommerce - to have promotional thresholds that don’t reflect the actual cart total after discounts. This setup is misleading to merchants, creates an inconsistent customer experience, and in our case is directly costing revenue. As our developer pointed out, this is happening because the TPB logic is using cart.original_total_price instead of cart.total_price when checking if a tier is reached. That single choice drives the entire issue. Until merchants have the ability to control this in settings, the problem will persist and continue to hurt both store performance and customer trust. Can we get confirmation that this flexibility will be part of the fix?

Hey, they still haven't given me a support ticket - all I have is this Conversation ID#: 215470278857257