Cart Duplication Issue: Need Help Diagnosing and Fixing

·Oct 10, 2025 01:41 PM·

Hi Rebuy support team, We’re experiencing a cart duplication issue on the live site: adding a one-time or subscription product adds it twice. Could you please help diagnose the root cause and share next steps to fix it? Please DM me for store details. Thanks!

4 comments

· Sorted by Oldest

Rebuy Bestpractices

Cart Duplication Issue: Need Help Diagnosing and Fixing

Varsha

·Oct 10, 2025 01:41 PM·

Hi Rebuy support team, We’re experiencing a cart duplication issue on the live site: adding a one-time or subscription product adds it twice. Could you please help diagnose the root cause and share next steps to fix it? Please DM me for store details. Thanks!

4 comments

· Sorted by Oldest

Sarah Hatter
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Hi Varsha Have you already contacted our support team for help? You can do this in Rebuy admin or by going here: https://help.rebuyengine.com/en/
Varsha
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getting very slow response from your support team
Sarah Hatter
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Can you give me your ticket # and I'll look into it?
Varsha
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Thanks Sarah Hatter! The support team helped us resolve the issue

Sarah Hatter
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·
Hi Varsha Have you already contacted our support team for help? You can do this in Rebuy admin or by going here: https://help.rebuyengine.com/en/
Varsha
·
·
getting very slow response from your support team
Sarah Hatter
·
·
Can you give me your ticket # and I'll look into it?
Varsha
·
·
Thanks Sarah Hatter! The support team helped us resolve the issue